Privacy Policy

1. Information We Collect

We collect information you provide directly (such as account details and orders), information collected automatically (such as device and usage data), and information from third parties (such as payment processors).

2. Account Information

• Name, email and phone number.
• Saved shipping addresses.
• Profile preferences and notification settings.

3. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, measure usage and improve the platform. You can manage cookies in your browser settings.

4. Order Information

We store details of products you buy, delivery status, returns and reviews so we can fulfil your orders and improve your experience.

5. Payment Information

Payments are processed by trusted third-party providers. CHOICE does not store your full card number or CVV. We retain only the information needed to confirm and refund transactions.

6. How We Protect Your Data

We use industry-standard encryption in transit, restricted access controls and regular security reviews to protect your information.

7. Your Rights

• Access and download a copy of your data.
• Correct or update inaccurate information.
• Request deletion of your account.
• Opt out of marketing communications at any time.

8. Third-Party Services

We may share data with logistics partners, payment providers, analytics providers and authentication providers (e.g. Google) strictly to deliver and improve our service.

9. Contact Us

For privacy questions or requests, email support@mychoice.bd or reach us on WhatsApp via the Support page.